Shipping
1. We ship all in-stock orders within 1-3 business days or as soon as your payment has cleared.
2. All items are inspected before dispatch and are carefully hand-packed.
3. As with all standard courier practice, check the contents of the parcel before signing for your goods. If you do not, we can’t be held responsible for any damage that may have occurred in transit.
4. Actual shipping costs are calculated during checkout.
5. We will ship according to the shipping address you provide. Please notify us of any address change before your order is marked as “Shipped” to avoid parcel loss.
6. You are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods! Keep a printout of your email receipt as you may have to send a copy to your customs office. If you do not pay the required brokerage fees, VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc., we cannot issue any refunds.
Track an order
You should receive a tracking number once your order has shipped with tracking links available. If you have not received an email confirming shipping or did not receive your tracking number, please email orders@microduinoinc.com
Returns
We guarantee to provide accurate descriptions and high quality product. If you have any problems with your order, please notify us within 30 days from date of shipment of any defective product. You must first advise us by email: support@microduinoinc.com for return authorization. No returns will be accepted without having previously obtained a return authorization. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a defect with the product. Returns on damaged, scratched, programmed, burnt, or otherwise ‘tampered with’ product will not be accepted. Furthermore, no warranty will apply if the product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.
Warranty
Microduino, Inc offers a 90-day warranty against manufacturer defects. This warranty is only valid with proof of purchase from https://www.microduinoinc.com/store or an authorized re-seller of Microduino, Inc (hereafter, the “Microduino Product”). Warrant is void if (1) the Microduino Product is opened or tampered with, (2) the Microduino Product is used in a manner for which it was not designed or authorized, or (3) the Microduino Product is used with products, hardware, parts or conversions not supplied by Microduino, Inc. If there is an issue with your Microduino Product within 30 days, then you should first try to obtain a replacement from the original place of purchase. If it is outside of the 30-day return window, then you may contact us at support@microduinoinc.com if you have purchase Microduino Products within 90 days and can provide proof of purchase.
The foregoing warranty will be, at Microduino’s sole discretion, repair or replacement of the Microduino Product, or, if neither of the foregoing are reasonably available, a refund of the amount you paid, less amounts attributable to your prior use. Microduino does not warrant that the Microduino Product will operate without interruption or will be error-free or that all errors may be corrected. If you are a consumer, this warranty is in addition to and does not affect your rights under applicable law.
Disclaimer: Except as expressly set forth above, Microduino, Inc makes no warranties, whether express, implied, statutory or otherwise, with respect to Microduino’s Products. Microduino, Inc and its re-sellers and suppliers specifically disclaim all other express, statutory and implied warranties and conditions, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement and the implied condition of satisfactory quality. Microduino, Inc Product are supplied on an “as is” basis without warranty, except as expressly stated above. You otherwise assume all responsibility for the selection of Microduino, Inc Products to achieve your intended results and for the installation and use of the Microduino, Inc Product.